Privacy Policy

1. General

This Privacy Policy governs the collection, processing, and use of your personal information by Chainberry LLC (hereinafter – the "Company," "we," "us," or "our"). It applies when you access or use the Website www.chainberry.com or related services provided by the Company (hereinafter – "Services").

• "Personal Information" means any information that identifies an individual, such as name, address, email, financial information, and banking details.
• It does not include anonymized or aggregated data that cannot identify a specific user.

We comply with the laws of Saint Vincent and the Grenadines and apply GDPR principles where appropriate. Chainberry is committed to protecting and respecting your privacy.

2. Collection and Use of Personal Information

A. Personal Information We Collect

We may collect the following categories of Personal Information:

• Contact information: name, address, email
• Account information: username, password
• Financial information: bank account numbers, statements, trading activity, commissions charged
• Identity verification documents: government-issued ID, passport, driver's license, or other compliance documents
• Residence verification documents: utility bills or equivalent proof of address
• KYC-related information: financial state, source of funds, and other compliance details

B. Use of Cookies

Our Website uses cookies.

• Strictly necessary cookies are essential for functionality.
• Non-essential cookies (analytics, marketing) are used only with your consent.
• You may manage preferences anytime via the cookie banner or the "Manage Cookies" link.

(See our Cookie Policy for details.)

C. How We Use Your Personal Information

We use your Personal Information to:

• Process transactions
• Fulfill legal and regulatory obligations
• Verify identity (in accordance with our AML Policy)
• Detect, investigate, and prevent fraud or unauthorized activity
• Protect our rights and property
• Personalize and improve user experience
• Analyze Website usage and improve services
• Respond to customer service requests

3. Disclosure and Transfer of Personal Information

We may share your Personal Information with:

• Third parties necessary for service provision
• Regulators and authorities (where legally required)
• Law enforcement, courts, and data protection authorities under subpoena, court order, or legal request

Your information will never be sold or exchanged without your consent.

4. Your Rights

You have the following rights regarding your Personal Information:

• Right to be informed about processing activities
• Right to access your data
• Right to correct, update, or block inaccurate data
• Right to data portability
• Right to object to processing
• Right to withdraw consent
• Right to erasure (right to be forgotten) – subject to legal retention obligations (e.g., AML/CFT rules)

To exercise these rights, contact us at: [email protected]

5. Security of Personal Information

We implement strong security measures, including:

• Password-protected databases and directories
• SSL (Secure Sockets Layer) encryption
• Restricted server access secured by 2FA and traffic encryption

6. Retention of Personal Information

We retain Personal Information for as long as necessary to fulfill the purposes described in this policy. Client account records and related data are stored for at least 7 years after termination, in compliance with local regulations.

7. Disclosure to Authorities

We may disclose Personal Information to:

• The Financial Services Authority (FSA)
• The Financial Intelligence Unit (FIU) of Saint Vincent and the Grenadines
• Other competent authorities, as required by law

8. Policy Review

This Privacy Policy is reviewed annually to ensure compliance with applicable laws and best practices.

9. Contact

For data protection inquiries or complaints:
[email protected]